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Managed Microsoft OFFICE 365

Belston offers unique Managed Office 365 services & Office 365 consulting. Our Customer Management Operations Center (CMOC) proactively and comprehensively manages your O365 environment to ensure availability and security. You’ll have peace of mind and confidence knowing that you have enterprise-class O365 service desk support for all your Hosted Exchange, Outlook, OneDrive and SharePoint support needs.

Belston’s service desk delivers essential O365 administration based on ITIL, a globally recognized collection of best practices.

Our service desk technicians provide essential O365 support for Hosted Exchange, Outlook, OneDrive and SharePoint. We own resolution to each challenge and provide business-class customer service. Clients submit support requests to our service desk via a dedicated portal, phone, or email. Ticket status can be tracked via the dedicated portal. Belston must be listed as your Cloud Solutions Provider (CSP) to provide Managed O365 services.

managed-microsoft-o365-services

We offer two valued-added Managed O365 options that provide additional support above and beyond Microsoft’s services:

Basic Managed O365
Add a user
Delete a user
Edit or modify a user
Add a group
Set up a new service request

Advanced Managed O365
Basic Managed O365 Plus:
Reset passwords
Run usage reports
Run security and compliance reports
Monitor service health

Belston offers unique Managed O365 services

Our service desk delivers essential O365 administration based on ITIL, a globally recognized collection of best practices.

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